Job openings

Below you can find all our current job openings. If you find one that suits you, let us know by applying today!

Job
Category
Location
Apply by
Category: Customer Success
Location: Selangor
Apply by: 2021-03-22

replacement for Muhaimi who was promoted into the System Support engineer (L2) role.

Category: Customer Success
Location: Selangor
Apply by: 2021-01-31

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for a talented Onsite technician that want to participate in building on the success story of DigitalRoute.

You will be part of our Internal IT team and have an important role in our journey to become a key business enabler for our organization. You will contribute and help build the new structure and processes.
As a growing tech company we have a high pace and a constantly changing environment including a lot of fun daily challenges. We drive for continuous improvement and to deliver secure and available systems as well as first-class support.
We have a comprehensive technical platform based on virtualization (VMware). We run both Linux and Windows and the infrastructure is primarily hosted by an outsourcing partner.
Our workplace IT consists of both Windows and Apple which requires knowledge about both platforms.

We promote self-organizing, cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance.

As an Onsite Technician at DigitalRoute, you will

  • Provide L1 and L2 support for DigitalRoutes workstations, laptops (Windows and MAC), printers, mobile phones (Android and iOS), video conference and end-user systems

  • Install and configure all workstations and laptops (both Windows and MAC)

  • Maintain our asset management system

  • Coordinate with L3-support and business application owners, assisting the System administrators to ensure system availability

  • Provide support and troubleshoot remote for all our end-users across the globe

  • Manage our Active Directory and Azure AD

  • Troubleshoot and resolve system hardware and software incidents

  • Coordinate incidents with third party system and service providers

  • Periodically work on-call for L1 and L2 support in other time zones (Asia and USA)

  • Collaborate with our outsourced servicedesk

We believe that you

  • Have experience and worked with Microsoft Windows, PC hardware, MacOS, Apple products, MFP printers, Microsoft Office 365, AD, Azure AD, MDM (Intune - is merited), SSO and MFA

  • Have strong customer service orientation and enjoy putting in that extra effort to deliver the best support

  • Are open-minded and like to work in a highly collaborative environment

  • Have the ability to present technical information in a professional and user-friendly language

  • Enjoy working in a global company

  • Have excellent verbal and written communication skills in English 

Category: Customer Success
Location: Stockholm
Apply by: 2021-01-31

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for a talented Onsite technician that want to participate in building on the success story of DigitalRoute.

You will be part of our Internal IT team and have an important role in our journey to become a key business enabler for our organization. You will contribute and help build the new structure and processes.
As a growing tech company we have a high pace and a constantly changing environment including a lot of fun daily challenges. We drive for continuous improvement and to deliver secure and available systems as well as first-class support.
We have a comprehensive technical platform based on virtualization (VMware). We run both Linux and Windows and the infrastructure is primarily hosted by an outsourcing partner.
Our workplace IT consists of both Windows and Apple which requires knowledge about both platforms.

We promote self-organizing, cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance.

As an Onsite Technician at DigitalRoute, you will

  • Provide L1 and L2 support for DigitalRoutes workstations, laptops (Windows and MAC), printers, mobile phones (Android and iOS), video conference and end-user systems

  • Install and configure all workstations and laptops (both Windows and MAC)

  • Maintain our asset management system

  • Coordinate with L3-support and business application owners, assisting the System administrators to ensure system availability

  • Provide support and troubleshoot remote for all our end-users across the globe

  • Manage our Active Directory and Azure AD

  • Troubleshoot and resolve system hardware and software incidents

  • Coordinate incidents with third party system and service providers

  • Periodically work on-call for L1 and L2 support in other time zones (Asia and USA)

  • Collaborate with our outsourced servicedesk

We believe that you

  • Have experience and worked with Microsoft Windows, PC hardware, MacOS, Apple products, MFP printers, Microsoft Office 365, AD, Azure AD, MDM (Intune - is merited), SSO and MFA

  • Have strong customer service orientation and enjoy putting in that extra effort to deliver the best support

  • Are open-minded and like to work in a highly collaborative environment

  • Have the ability to present technical information in a professional and user-friendly language

  • Enjoy working in a global company

  • Have excellent verbal and written communication skills in English (Swedish is a merit but not a requirement)

Category: Customer Success
Location: Stockholm
Apply by: 2021-01-31

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for talented System administrator with a clear focus on Windows environment and that want to participate in building on the success story of DigitalRoute.

You will be part of our Internal IT team, where we are currently recruiting two system administrators, and you will have an important role in our journey to become a key business enabler for our organization. You will contribute and help build the new structure and processes.
As a growing tech company we have a high pace and a constantly changing environment including a lot of fun daily challenges. We strive for continuous improvement and to deliver secure and available systems as well as first-class support.
We have a comprehensive technical platform based on virtualization (VMware). We run both Linux and Windows and the infrastructure is primarily hosted by an outsourcing partner.
Our workplace IT consists of both Windows and Apple which requires knowledge about both platforms.

We promote self-organizing, cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance.

As a System administrator at DigitalRoute, you will

  • Perform daily operations, maintenance and governance of all hosted solutions

  • Architect, design and implement a secure and reliable infrastructure

  • Proactive work with lifecycle management and outage prevention

  • Monitor and maintain platform integrations

  • Own, manage, tune and continuously improve our Microsoft 365 platform applications including Intune

  • Automate processes with scripting

  • Collaborate and follow up with our IT outsourcing partner to secure a well balanced relationship

  • Challenge and improve the current processes, infrastructure and way of working

We believe that you

  • Have proven System administrator experience (3-5 years)

  • Have experience and worked with MDM (Intune), Azure AD, Identity and Access Management, Microsoft 365, Jira, Confluence, SSL/TLS, API, PostgreSQL, SQL, WAP, Networking and Monitoring

  • Are comfortable with collaboration, open communication and reaching across the internal departments

  • Have excellent verbal and written communication skills in English (Swedish is a merit but not a requirement)

  • Can easily create and troubleshoot scripts in PowerShell

  • Emphasizes the mindset “security by design”

  • Are an adaptable and pragmatic problem solver

  • Emphasizes the importance and takes pride in system documentation

  • Have experience and are curious about cloud infrastructure (AWS, Azure, GCP and OpenStack)

Category: Customer Success
Location: Stockholm
Apply by: 2021-01-31

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for talented System administrator with a clear focus on Linux environment and that want to participate in building on the success story of DigitalRoute.

You will be part of our Internal IT team, where we are currently recruiting two system administrators, and you will have an important role in our journey to become a key business enabler for our organization. You will contribute and help build the new structure and processes.
As a growing tech company we have a high pace and a constantly changing environment including a lot of fun daily challenges. We strive for continous improvement and to deliver secure and availible systems as well as first-class support.
We have a comprehensive technical platform based on virtualization (VMware). We run both Linux and Windows and the infrastructure is primarily hosted by an outsourcing partner.
Our workplace IT consists of both Windows and Apple which requires knowledge about both platforms.

We promote self-organizing, cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance.

As a System administrator at DigitalRoute, you will

  • Perform daily operations, maintenance and governance of all hosted solutions

  • Architect, design and implement a secure and reliable infrastructure

  • Proactive work with life cycle management and outage prevention

  • Process automation with scripting in Python/Bash

  • Collaborate and follow up with our IT outsourcing partner to secure a well balanced relationship

  • Assist our ProdTech and DevOps engineers with operations and maintenance of our Kubernetes cluster

  • Challenge and improve the current processes, infrastructure and way of working

We believe that you

  • Have proven System administrator experience (3-5 years)

  • Have experience and worked with Jira, Confluence, Containers (i.e. Docker), Ansible (or similar, merited - not required), Jenkins, Artifactory, Red Hat, CentOS, Ubuntu, Apache, NginX, SSL/TLS, Networking, Databases (PostgreSQL, Oracle)

  • Are comfortable with collaboration, open communication and reaching across the internal departments.

  • Have excellent verbal and written communication skills in English (Swedish is a merit but not a requirement)

  • Can easily create and troubleshoot scripts in Python and Bash

  • Emphasizes the mindset “security by design”

  • Are an adaptable and pragmatic problem solver

  • Emphasizes the importance and takes pride in system documentation

  • Are curious about cloud infrastructure (AWS, Azure, GCP or OpenStack)

Category: Business Support
Location: Stockholm
Apply by: 2021-02-21

The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the middle of the transition for when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren’t built to handle the massive data volumes and complexity that usage-based models generate. This causes them to leak revenue and respond too slowly to customer demand. DigitalRoute solves this by creating a real-time usage data layer for enterprises. Our products transform raw usage data into clear information for billing, in real time and at high scale. 

We are looking for a Head of Product Marketing who will develop a deep, technical understanding of our product and be able to communicate it on several different levels. You won’t just say the buzzwords that people want to hear, you’ll know exactly what our product can do and what makes it great.

So what is our product? It’s the Usage Data Platform, the only software purpose-built to help companies monetize complex usage data. We built it 20 years ago so telecoms could precisely bill customers for their calls and data usage. Today it’s also used by leading enterprises to launch usage-based business models, consolidate financial systems, and automate quote-to-cash processes.  Every time you make a phone call, book a flight, or watch a streaming service, there is a good chance our Usage Data Platform is involved.

What you'll be doing

As Head of Product Marketing, you will be part of our global marketing team and provide a critical link to both our Product Management and Sales teams. You’ll develop a deep understanding of our customers, our ideal customer profiles, and how our solutions work. You will influence our product's packaging and pricing, and develop our product related content, sales enablement and demand generation assets and make sure product messaging and market positioning is clear, crispy and compelling. You can handle high-level business and influencer discussions, as well as more in-depth technical discussions.

Product knowledge and strategy

  • Become an authority on our solutions and how to present them
  • Do competitor and market research so we can play to our strengths
  • Help develop industry/buyer personas as a foundation to marketing and sales
  • Plan and participate in the launch of new services, products and pricing

Product Marketing

  • Develop effective product messaging and strategies based on our USPs
  • Build relationships with analysts, providing them briefings and filing evaluations
  • Act as an evangelist and public spokesperson for the product
  • Help produce articles, thought leadership, case studies and videos
  • Speak about our products to both external and internal audiences
  • Be able to run general product demos and run webinars featuring our solutions
  • Be a spokesperson in PR teams about new products

Sales

Create tools for our sales teams, like presentations, demos and value based marketing assets e.g. case stories, calculators, that are useful and convincing. Run product trainings for internal and external people. When needed, engage with prospects and customers to explain exactly what makes us great.

We believe you have

  • At least 5 years in a role within product marketing
  • Previous experience in research (analysis of data, surveys, customer interviews)
  • Previous experience from product management is helpful
  • Experience from a global company within the tech industry
  •  University degree or equivalent

You should love working and collaborating with people to be a good fit for this role. You should feel comfortable working with and learning from C-level people, sales representatives, subject matter experts and skilled engineers. Every day you will be working with and building trust with people all across our organization. Communication skills are incredibly important in order to manage these relationships and explain to others how our products work and why they are unique.

Category: Product & Technology
Location: Stockholm
Apply by: 2021-02-28

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There
is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for talented Full-Stack Engineer that want to participate in building on the success story of DigitalRoute.

As part of our development team you will have the opportunity to work on some of today's most exciting problems in big data and real-time data processing. We promote self-organizing cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance. Because of our large customer base, each with a different set of requirements, there is always a new challenge and you will most certainly find projects that align with your passions as a developer.

We think that you:

  • Love programming but also love to question why, how and for who you build things
  • Are solid team player that thrives in a global context
  • Want to continuously improve the skill set of yourself as well as of your team
  • Can create efficient, scalable and robust software using languages and tools like TypeScript, NodeJS, Kafka, MongoDb etc
  • Feel excited about building globally scaling cloud services utilising things like AWS and Infrastructure as Code Understand CI/CD and containerisation tools like Docker, Kubernetes, Git, Jenkins, Jira
  • Possess good written and verbal communication skills in English

 

As a Full-Stack Engineer at DigitalRoute you will:

  • Develop a new cloud platform, which will be delivered as-a-service.
  • Work in an international company with a global market.
  • Implement new features and functions.
  • Participate in the full product development cycle, from idea generation to getting feedback from end customers

Are you our new colleague?

Apply now,

We look forward to you joining us!

Any questions?

Contact Recruiting manager Vilma Franzon vilma.franzon@digitalroute.com

Category: Product & Technology
Location: Stockholm
Apply by: 2021-02-28

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There
is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for talented Senior Software Engineer that want to participate in building on the success story of DigitalRoute.

At our office, located in the centre of Stockholm. We promote organising cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance. We also support your continuous personal development through our so called TweakIt Days, a forum for spreading knowledge and competence throughout the organisation. Because of our large customer base, each with a different set of requirements, there is always a new challenge and you will most certainly find projects that align with your passions.

Even if you don’t have hands-on experience in all areas - an open mind, curiosity and willingness to learn or investigate these technologies is equally important.

We think that you:

  • Love programming but also love to question why, how and for who you build things
  • Can create efficient, scalable and robust software
  • Have good experience with JavaScript, TypeScript, Java, Python or C#
  • Understand CI/CD and containerisation tools like Docker, Kubernetes, and Jenkins. Experience in Git and Jira
  • Have worked in challenging environments with exciting technologies and tools where you learnt a lot and are ready for more
  • Are solid team player that thrives in a global context
  • Want to continuously improve the skill set of yourself as well as of your team 
  • Possess good written and verbal communication skills in English

As a Senior Software Engineer at DigitalRoute you will:

  • Develop and design a new cloud platform, which is delivered as-a-service with TypeScript, React, NodeJS, Kafka and MongoDb
  • Work in an international company with a global market.
  • Participate in the full product development cycle, from idea generation to getting feedback from end customers
  • Be a part of the DevOps journey

Category: Product & Technology
Location: Sofia
Apply by: 2021-02-28

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There
is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for talented Senior Software Engineer that want to participate in building on the success story of DigitalRoute.

At our office, located in the centre of Sofia. We promote organising cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance. We also support your continuous personal development through our so called TweakIt Days, a forum for spreading knowledge and competence throughout the organisation. Because of our large customer base, each with a different set of requirements, there is always a new challenge and you will most certainly find projects that align with your passions.

Even if you don’t have hands-on experience in all areas - an open mind, curiosity and willingness to learn or investigate these technologies is equally important.

We think that you:

  • Love programming but also love to question why, how and for who you build things
  • Have experience with JavaScript, TypeScript, Java, Python or C#
  • Have hands-on experience with CI/CD and tools like Docker, Kubernetes and Jenkins and able to advocate them in the team
  • Have experience with cloud environments such as AWS, Microsoft Azure or Google Cloud Platform
  • Experience in Git and Jira
  • Have worked in challenging environments with exciting technologies and tools where you learnt a lot and are ready for more
  • Are solid team player that thrives in a global context
  • Want to continuously improve the skill set of yourself as well as of your team
  • Possess good written and verbal communication skills in English

As a Software Engineer at DigitalRoute you will:

  • Develop and design a new cloud platform, which is delivered as-a-service with TypeScript, React, NodeJS, Kafka and MongoDb
  • Help our DevOps team when needed
  • Work in an international company with a global market
  • Participate in the full product development cycle, from idea generation to getting feedback from end customers
  • Be a part of the DevOps journey

Category: Product & Technology
Location: Sofia
Apply by: 2021-02-28

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There
is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for talented Senior Software Engineer that want to participate in building on the success story of DigitalRoute.

At our office, located in the centre of Sofia. We promote organising cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance. We also support your continuous personal development through our so called TweakIt Days, a forum for spreading knowledge and competence throughout the organisation. Because of our large customer base, each with a different set of requirements, there is always a new challenge and you will most certainly find projects that align with your passions.

Even if you don’t have hands-on experience in all areas - an open mind, curiosity and willingness to learn or investigate these technologies is equally important.

We think that you:

  • Love programming but also love to question why, how and for who you build things
  • Can create efficient, scalable and robust software
  • Have good experience with JavaScript, TypeScript, Java, Python or C#
  • Understand CI/CD and containerisation tools like Docker, Kubernetes, and Jenkins. Experience in Git and Jira
  • Have worked in challenging environments with exciting technologies and tools where you learnt a lot and are ready for more
  • Are solid team player that thrives in a global context
  • Want to continuously improve the skill set of yourself as well as of your team 
  • Possess good written and verbal communication skills in English

As a Senior Software Engineer at DigitalRoute you will:

  • Develop and design a new cloud platform, which is delivered as-a-service with TypeScript, React, NodeJS, Kafka and MongoDb
  • Work in an international company with a global market.
  • Participate in the full product development cycle, from idea generation to getting feedback from end customers
  • Be a part of the DevOps journey

Category: Customer Success
Location: Sofia
Apply by: 2021-03-22

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for talented L3 Support Engineer that want to participate in building on the success story of DigitalRoute.

As part of our DevOps team, you will have the opportunity to work on some of today's most exciting problems in big data and real-time data processing. We promote self-organizing cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance. Because of our large customer base, each with a different set of requirements, there is always a new challenge and you will most certainly find projects that align with your passions as a developer.

We believe that you

  • Are open-minded and like to work in a highly collaborative environment

  • Are fluent in English, both verbally and written

  • Have working experience in Red Hat, Ubuntu or similar

  • Have experience working in Java

  • Experienced in troubleshooting JVM and Java-applications

  • Have worked with Jira, Git, Salesforce or similar
  • Have a good understanding of telco: Diameter, Radius, Aggregation, etc.

As a L3 support Engineer at DigitalRoute, you will

  • Be a part of our L3-team, which is a part of DevOps

  • Troubleshoot advanced customer cases

  • Reproduce bugs that may occur in the platform

  • Handle emergency bug fixes

  • Work closely with engineers and other support-teams

  • Work proactively with life cycle management and outage prevention

Category: Customer Success
Location: Atlanta
Apply by: 2021-03-01

As part of our DevOps team, you will have the opportunity to work on some of today's most exciting problems in big data and real-time data processing. We promote self-organizing cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance.

Category: Product & Technology
Location: Stockholm
Apply by: 2021-01-31

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are now looking for talented CI/CD Engineer that want to participate in building on the success story of DigitalRoute.

At our office, located in the center of Stockholm. We promote self-organizing cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance. Because of our large customer base, each with a different set of requirements, there is always a new challenge and you will most certainly find projects that align with your passions.

 We think that you 

  • Have an interest in learning more about building and running scalable solutions in the Cloud
  • Love solving problems with scripting like python and/or shell (bash)
  • Have worked in challenging environments with exciting technologies and tools, have learned a lot and are ready to develop further 
  • Are a team player who thrives in an environment where solving technically challenging problems on a daily basis is the norm
  • Like to develop into certain areas, be it AWS, Docker, Kubernetes, Jenkins, test frameworks, performance optimization

As a CI/CD Engineer at DigitalRoute you will

  • Continually improve, automate and optimizing CI/CD tools, processes and procedures
  • Develop and maintenance Jenkins pipelines and shared libraries  and configurations
  • Have the opportunity to improve and develop test automaton frameworks and tools
  • Build up CI/CD support for product deployment in multi-cloud as well as private cloud environment
  • Use tools and services such as AWS, Git, Jenkins, Docker, Kubernetes and Helm
  • Drive change where it is needed

If you are looking for a new opportunity in a successful company, joining a hard working team that also have a lot of fun, please send in your application!

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