Customer Acquisition

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do. 

We are now looking for two business-oriented and innovative HR Business Partners to come and join our great team here in Stockholm. Our company is currently in the midst of a super-exciting transformation and growth journey, where HR plays a crucial role to make this successful.  

As HR Business Partner you will be the owner of some of our global HR core processes, ensuring these are designed and implemented in the best possible way to support the company strategy and growth forward. You will also coach and support managers within some of our business units, as well as be part of various projects within HR and across the company. 

You will be part of a team of five, all of us located at our head office at Drottninggatan in Stockholm, and report to the Global Head of HR. One of the two roles is a replacement and the second an addition to the team. 

The areas of responsibility for the two roles will be divided as below: 

Business Partner 1) 

• Employer Branding 
• Onboarding of new talents 
• Recruitment process and partners 
• Employee Engagement  

Business Partner 2) 

• Performance & Development  
• Competence and Learning 
• Global Mobility 
• Compliancy 
• Working Environment 

To succeed in this role, we believe that you  

• Have at least five years of broad HR experience, preferably in a global role 
• Have experience from designing HR processes and the implementation of these  
• Have experience from the software/IT industry 
• Are fluent in English 
• Have deep experience from at least a few of the areas mentioned above 

In addition to this, we believe you have a business-oriented mindset, like challenges and enjoy working in a fast-moving environment. You are self-going, have a positive mindset and are a real team player. 

Apply now,  

We look forward to you joining us!  

Contact details:  

Any questions? 

Contact Recruting manager Maja Samuelsson, Global Head of HR, at maja.samuelsson@digitalroute.com, +46 76 545 40 29. 

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

The Role

We are now looking for a Head of Engineering, reporting to the CTO of DigitalRoute to join our team. You will be leading 8 teams of software developers across 3 countries; Sweden, Malaysia and Bulgaria.  You will play a central part in shaping the vision and the future direction of the company and will be responsible for maintaining relationship with internal and external stakeholders, providing technical guidance to engineering teams and top management and be accountable for established organizational objectives by developing goals and strategies.

 As Head of Engineering you will

• Lead a team of Architects and Line managers through coaching, mentoring and ensuring their team members are highly motivated and have the conditions needed to do a great job.
• Advocate and advance modern, agile software development practices throughout the Product and Technology organization and ensure inter-working with the rest of the company.
• Collaborate with Product Management continuously to build products that our customers love.
• Participate in Product management and Architectural strategic discussions and forums where you contribute with vision, direction and effective plans to drive our products and technology.

• Be responsible for running all of the engineering activities and projects within an organization, and make sure these are aligned with the established policies and objectives of the organizations.
• Own the budget for the Engineering organisation and works with finding and implementing ways to improve cost-efficiency.
• As part of the Product and Technology departments’ management team, work with the CTO and Head of Product Management on Technical Vision, Product Roadmaps and site strategy.
• Drive innovation initiatives like Hackathon days and student summer projects in Stockholm, Östersund, Sofia and Kuala Lumpur.

 Who you are

• You are experienced in leading leaders, Architects and coaching/mentoring software development teams.
• You have experience in leading multi-cultural, distributed organizations across the globe.
• You are comfortable with the nuts and bolts of technology such as back end programming, public cloud infrastructure (such as AWS), DevOps model and billing and mediations solutions
• You have solid experience of working in an agile development environment .
• You are a believer of a leadership philosophy that focuses on empowering, being present and inspiring the team to run at full pace, grow in their careers and love their jobs.

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world!
There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

As part of our development team you will have the opportunity to be a key part of our journey to the cloud, and to provide great documentation not only for some of the world’s largest enterprises across different industries, ranging from some of the world’s most known brands to start-ups hoping to make it big.

We promote self-organizing cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance.

In our mission to create documentation that contributes to a great product user experience, there is always a new challenge and you will most certainly find projects that align with your passions as a technical writer.

We think that you:

- Love the challenge of providing clear and concise user information for a variety of users
- Have a hands-on mindset approach and you like to test a feature to create or update relevant information
- Are happy to communicate with your colleagues all over the world
- Have at least 2-4 years of experience in technical writing
- Have a passion for technology and you are eager to learn new applications and skills
- Have good attention to detail
- Possess excellent written and verbal communication skills in English
- Are adept at prioritizing your tasks and multi-tasking
- Have experience in maintaining a documentation framework

As a Technical Writer at DigitalRoute you will:

- Be part of building a market leading cloud/hybrid platform for usage data processing
- Work in an international company with a global market
- Create and update technical user documentation, release documentation and training material
- Work as part of different teams (some remotely) and individually
- Participate in the full product development cycle, from idea generation to getting feedback from end customers

Are you our new colleague?

Apply now,

We look forward to you joining us!

Any questions?

Contact Recruiting manager Johan Helmfrid johan.helmfrid@digitalroute.com

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If your turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world. There is a great chance that the company behind these services use our technology as an enabler. You may not know about us, but the companies you trust to provide these daily services certainly do.

At our head office, located in the center of Stockholm, you will have the opportunity to work on some of today’s most existing problems in big data and real-time data stream processing and apply DigitalRoute’s magic.

You will join an amazing team that has a 17-year history of product innovation in high performance computing, data integration and machine learning. Few other companies on the planet can boast the proven extreme performance and scalability that DigitalRoute’s products do and this is a chance to work among the best. 

The Role:

Do you love agile? Perhaps you already are a Scrum master, or perhaps you are a developer/tester wanting to try on an agile role. Either way read on to find out why DigitalRoute is the place for you.

We think you:

- Love team work and are always on the lookout for new ways for the team to improve
- Are not afraid to join in discussions and speak your mind
- Are comfortable with Agile methodologies and ways of working, having a couple of years of experience either working as a Scrum master or being a developer/tester in an agile team
- Get excited about facilitating meetings, using post-it notes or talking about story points
- Experience coding/testing high performance real-time distributed systems
- Are knowledgeable or at least curious about cloud solutions
- Possess excellent written and verbal communication skills in English

As a Scrum Master at DigitalRoute you will:

- Be part of a team, working both as a Scrum Master and as a developer 50/50
- Facilitate all the teams scrum processes such as daily standups, sprint planning and retrospectives
- Act as the shield against disturbances and keep the team focused on delivering with quality while meeting the requirements of our PO
- Join the weekly Scrum of Scrums, Product development meetings and agile lunches where we discuss, argue and drive change to the company ways of working culture
- Work with technologies such as Docker, Kubernetes, AWS, Redis and Couchbase

Are you our new colleague?

Apply now,

We look forward to you joining us!

Any questions?

Contact Recruiting manager Johan Helmfrid johan.helmfrid@digitalroute.com

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There
is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for talented Node.js Engineer that want to participate in building on the success story of DigitalRoute.

As part of our development team you will have the opportunity to work on some of today's most exciting problems in big data and real-time data processing. We promote self-organizing cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance. Because of our large customer base, each with a different set of requirements, there is always a new challenge and you will most certainly find projects that align with your passions as a developer.

We think that you:

- Love programming but also love to question why, how and for who you build things
- Are solid team player that thrives in a global context
- Want to continuously improve the skill set of yourself as well as of your team
- Can create efficient, scalable and robust software using languages and tools like TypeScript, NodeJS, Kafka, MongoDb etc
- Feel excited about building globally scaling cloud services utilising things like AWS and Infrastructure as Code
- Understand CI/CD and containerisation tools like Docker, Kubernetes, Git, Jenkins, Jira
- Possess good written and verbal communication skills in English

As a Node.js Engineer at DigitalRoute you will:

- Develop a new cloud platform, which will be delivered as-a-service.
- Work in an international company with a global market.
- Implement new features and functions.
- Participate in the full product development cycle, from idea generation to getting feedback from end customers

Are you our new colleague?

Apply now,

We look forward to you joining us!

Any questions?

Contact Recruiting manager Johan Helmfrid johan.helmfrid@digitalroute.com

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

Who are you?
To work this challenge, we are looking for an individual who is happy to communicate with your colleagues all over the world. You get excited about getting your team to fire on all cylinders in terms of engagement and growth. You get excited about building globally scaling cloud services and you love to solve problems by automatization.

We believe that you…

• Have a background in development so that you understand the challenges your team will face
• Have experience with tools such as AWS, Git, Terraform, Kubernetes and Jenkins
• Have set up and operated services by measuring and monitoring availability and performance
• Are comfortable with collaboration, open communication and reaching across functional borders
• Have excellent verbal and written communications skills
• Get a kick out of growing people and boosting employee spirit
• Always think about Security when building or running solutions

As DevOps Manager at DigitalRoute,
You will lead our global DevOps team and take responsibility for the operational backlog, AWS infrastructure setup and L3 support

• Coach your employees and ensure that they all have individual growth plans that are aligned with their passions and our direction as a company
• Work proactively with product mgmt., product architects and the regional delivery teams to be able to plan and distribute the teams work in a structured way
• Create and deliver on DevOps specific KPIs
• Highlight and be communicative around interfaces and work environments that doesn’t work in a fruitful way
• Be part and in some cases own the creation of requirements against other teams as Product, Sales, Delivery etc.
• Participate and represent DevOps and Operations in different internal board, forums and meetings
• Drive projects to create and improve necessary supporting systems and tools
• Follow up and secure that production errors and improvements gets handle and implemented
• Make requirements for further development of the frameworks test, deploy, build etc.
• Owner of monitoring tool setup and way of working
• Do administrative tasks such as time reporting and salary setting etc.

Apply now,

We look forward to you joining us!

Contact details:

Are you our new colleague?

Any questions?

Contact recruiting manager Elias Frison, elias.frison@digitalroute.com

Job description

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We think that you

• Love meeting new people and develop already established relationships
• Are passionate about working in a Global company with customers and colleagues all over the world
• Are curious and innovative, want to test new alternatives to established working methods and like to drive change
• Are good at communicating, both in getting your message across and as an active listener
• Have a systematic way of working with a strong analytical ability
• Have a history of working close together with Sales and Product departments to identify up sell opportunities with the aim of growing existing customer base
• Have several years of direct costumer engagement experience in post-sales support, or equivalent experience in professional services, account or service management functions

As a Customer Engagement Manager at DigitalRoute you will

• Be responsible for growing existing customer base through expertise and knowledge around our products and services
• Be responsible for maintaining customer relationships by defining and maintaining a strategic account plan for assigned customers and develop action plans from customer feedback
• Collaborate across functions to drive customer specific improvements and managing structured customer engagement
• Be the primary contact for the customer and to maintain customer satisfaction through events, risk and escalation management
• Be responsible for retention of revenue associated with assigned customers
• Act as the voice of the customer Internally to collect information and feedback to drive continuous improvement across all areas
• Identify and share best practices, and knowledge around business success and customer experience
• Drive and pro-actively monitor customer satisfaction through regular interactions with the customer and maintain awareness of all customer activities
• Be travelling to customer sites for account reviews or other strategic on-site meetings

You also enjoy having a good time with your colleagues at the local pub, go for a lunch run or ski trip or why not some table tennis, chess or climbing. All work and no play is not the DigitalRoute way!

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.  Through Digital Route you will help companies such as Coca Cola, Samsung and Volvo to transform their business models.

At our office, located in the centre of Stockholm, we promote a flat hierarchy and flexible working hours to give all our employees a good work/life balance.

 We believe that you

• Are open-minded and like to work in a highly collaborative environment
• Are outgoing and communicative
• Preferably possess a bachelor’s or master’s degree in User experience, Human user experience or Interaction design, or similar education
• Are fluent in English, both verbally and written
• Have worked in a similar role for 2-5 years
• Enjoy working in a global company
• Have working experience using Sketch or Figma, or similar design tools
• Are more solution oriented rather than problem oriented
• Feel passionate about UX & skilled in visual design

As a UX/UI designer at DigitalRoute you will 

• Help us to establish the UX and design driven process at DigitalRoute  
• Be working with visual design and user experience design
• Work closely with engineers, product owners and project managers to ensure product quality
• Create design documents that describe the user experience including customer journeys, personas, use-cases, site maps, process flows, storyboarding etc.
• Have a close collaboration with the other UX designers & developers both remotely and in-house

If you also love table tennis, chess, football or a good time at the pub across the street, then you'll be a perfect fit. All work and no play are not the DigitalRoute way! 

Apply now,

We look forward to you joining us!

Responsible Recruiter  

Evelina Mertsalmi

 evelina.mertsalmi@digitalroute.com

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

At our office, located in the centre of Stockholm. We promote self-organizing cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance. We also support your continuous personal development through our so called TweakIt Days, a forum for spreading knowledge and competence throughout the organization. Because of our large customer base, each with a different set of requirements, there is always a new challenge and you will most certainly find projects that align with your passions.

We believe that you

• Love working with developers where you complement the team with a quality perspective in the development cycle
• Have hands on experience in quality assurance
• Have experience in Front End testing
• Have knowledge in JavaScript, docker and test automation
• Have worked in challenging environments with exciting technologies and tools where you learnt a lot and are ready for more

As a Full stack tester at DigitalRoute you will

• Assist troubleshooting in cloud environment
• Perform exploratory testing in Front-/Back-end
• Write integration, performance and E2E tests
• Use test frameworks like Cypress
• Drive change where it is needed and be a part of Test process Improvements and evaluating new testing tools
• Use tools and services such as Node.js, Kubernetes, AWS, Docker, Git, Jenkins and JIRA
• Like to build knowledge into certain areas, be it AWS, Docker, Kubernetes or performance optimization
• Be a part of the DevOps journey

If you also love table tennis, chess, football, brain wracking games or a good time at the pub across the street, then you'll be a perfect fit. All work and no play are not the DigitalRoute way!

We look forward to you joining us!

Responsible Recruiter  

Evelina Mertsalmi

evelina.mertsalmi@digitalroute.com

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

As part of our development team you will have the opportunity to be a key part of our journey to the cloud, and to provide great documentation not only for some of the world’s largest Telcos but also for enterprises across different industries, ranging from some of the world’s most known brands to start-ups hoping to make it big.

We promote self-organizing cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance.

In our mission to create documentation that contributes to a great product user experience, there is always a new challenge and you will most certainly find projects that align with your passions as a technical writer.

We think that you

• Love the challenge of providing clear and concise user information for a variety of users
• Have a hands-on mindset approach and you like to test a feature to create or update relevant information
• Are happy to communicate with your colleagues all over the world
• Have at least 4 years of experience in technical writing
• Have a passion for technology and you are eager to learn new applications and skills
• Have good attention to detail
• Possess excellent written and verbal communication skills in English
• Are adept at prioritizing your tasks and multi-tasking
• Have experience in maintaining a documentation framework

 As a Senior Technical Writer at DigitalRoute you will

• Be part of building a market leading cloud/hybrid platform for usage data processing
• Work in an international company with a global market
• Create and update technical user documentation, release documentation and training material
• Work as part of different teams (some remotely) and individually
• Participate in the full product development cycle, from idea generation to getting feedback from end customers

You also enjoy having a good time with your colleagues at the local pub, going for a lunch run or joining a ski trip or why not some table tennis, chess or climbing. All work and no play is not the DigitalRoute way!

About the company

DigitalRoute helps hundreds of enterprises across a variety of industries worldwide to capitalize on the growing wave of consumption-based commerce with our Usage Data Platform. DigitalRoute has been the market leader in this space, historically called billing mediation, for nearly 20 years. Over 350 leading companies worldwide use DigitalRoute Usage Data Platform to provide accurate complex usage-based business models. Our customers trust our technology to operate in the critical area of monetization.

We are a global company of 200 employees. We are headquartered in Stockholm and have offices all around the globe, from Kuala Lumpur to Atlanta. We are Experts - passionate and always seeking to improve. We are Open-minded - disruptive and innovative. We are Committed - customer satisfaction is our goal.

Responsible recruiter

Evelina Mertsalmi

evelina.mertsalmi@digitalroute.com

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do. 

 We are looking for talented Node.js Engineer that want to participate in building on the success story of DigitalRoute. 

As part of our development team you will have the opportunity to work on some of today's most exciting problems in big data and real-time data processing. We promote self-organizing cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance. Because of our large customer base, each with a different set of requirements, there is always a new challenge and you will most certainly find projects that align with your passions as a developer 

 We think that you 

• Love programming but also love to question why, how and for who you build things 
• Are solid team player that thrives in a global context
• Want to continuously improve the skill set of yourself as well as of your team 
• Can create efficient, scalable and robust software using languages and tools like TypeScript, NodeJS, Kafka, MongoDb etc 
• Feel excited about building globally scaling cloud services utilising things like AWS and Infrastructure as Code  
• Understand CI/CD and containerisation tools like Docker, Kubernetes, Git, Jenkins, Jira   

As a Node.js Engineer at DigitalRoute you will 

• Develop a new cloud platform, which will be delivered as-a-service. 
• Work in an international company with a global market. 
• Implement new features and functions.
• Participate in the full product development cycle, from idea generation to getting feedback from end customers